The award-winning guide to business negotiation used by top negotiators and training programs all over the world - completely updated and revised. As director of the renowned Wharton Executive Negotiation Workshop, Professor G.Richard Shell has taught thousands of business leaders, administrators, and other professionals how to survive and thrive in the sometimes rough-and-tumble world of negotiation. His systematic, step- by-step approach comes to life in this book, which is available in over...