000 Прочитать, что ли?..
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Ваша оценкаTo survive and thrive in an increasingly turbulent global competitive environment, theoretical literature suggests that U.S. manufacturers must acquire and maintain three strategic capabilities: the ability to quickly learn what the customers want; the ability to deliver responsive products and services satisfying customer wants and customized to customer specifications; and the ability to satisfy customer wants profitably and in ways that customers perceive as more valuable than the a...
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