"The Mind and Heart of the Negotiator" is for managers, executives, and leaders - anyone who has to negotiate with other people to attain their objectives. "The Mind and Heart of the Negotiator" provides Managers with proven solutions to many tough negotiation challenges. - Effective preparation - Navigating the tension between cooperation and competition - Claiming resources - Expanding the pie of resources - Effective cross-cultural negotiation motivational, emotional, and disputing style...